In short
- We never ask you for personal information unless we truly need it.
- We never share your personal information with anyone except to provide you with services and products, to comply with the law, or to protect our rights.
- We never store personal information unless it is required to operate our services, to provide you with products, to comply with the law or to protect our rights.
- We will use the personal information you provide in accordance with this Privacy Policy.
API services
We also use third-party API services from which the Software may retrieve information. We use YouTube API Services (i.e. data from YouTube), governed by the Google Privacy Policy available at google.com/policies/privacy (opens in a new tab), and other third-party API services. If you give us access to your YouTube account, you have the right to revoke that access at any time via the Google security settings page (opens in a new tab).
The website might store, access or collect (or allow third parties to do so) information directly or indirectly on or from users’ devices, including by placing, accessing or recognising cookies or similar technology on users’ devices or browsers.
1. Data we collect and how we use it
Data collection and use
We collect user data when you interact with our website or use our services. This data may include personal information such as your name, email address, phone number and other information that you provide to us. We use this data to provide and improve our services, and to communicate with you about our products and services. We may also use your data for research and analysis to improve our services.
Data sharing
We do not share your data with third parties, except as necessary to provide our services to you or to comply with legal obligations. We may share data with service providers who help us provide our services, such as hosting providers and payment processors. We require these service providers to comply with applicable privacy laws and regulations.
Data security
We take reasonable measures to protect user data from unauthorised access, disclosure, alteration or destruction. We use industry-standard encryption technologies and secure servers to store user data.
Data deletion
If you would like us to delete your data, please contact us using the details in section 7. We will respond to your request within a reasonable time and will delete your data as required by applicable law.
Data storage and retention
We keep your personal information for as long as necessary to fulfil your requests or the purposes for which it was obtained. The criteria used to determine our retention periods include (i) for as long as we have an ongoing relationship with a particular website visitor or potential customer, (ii) as required by a legal obligation to which we are subject, and (iii) as necessary to comply with legal obligations.
2. Websites
When you use certain parts of our websites or register for a free account, we may ask for personal information such as your full name, email address, mobile number and password.
3. General
If you contact us and provide us with information, we may keep a record of that correspondence and information.
4. What do we do with the information we collect?
We may use your information in the following ways:
- To authenticate access to certain features of our websites.
- To contact you, respond to enquiries or send you notices about our websites or the provision of services.
- To provide services and products, process payments and authenticate access (where required).
- To analyse the performance or suitability of products or services.
- To contact you if your actions breach your agreement with us (if any).
- To fix errors and analyse trends.
- To study how anonymous users interact with our websites and services.
- To market our products or services to you.
Unless you have told us otherwise, we may occasionally email you about new features, to ask for feedback, or simply to keep you up to date with what’s going on. We keep this type of communication to a minimum. If you no longer wish to receive these emails, follow the unsubscribe instructions in any of them or contact us using the details in section 7.
5. When do we disclose your personal data to third parties?
We may disclose your personal data when required to do so by law or in connection with any legal proceedings or prospective legal proceedings, in order to establish, exercise or defend our legal rights, to protect your safety or the safety of others, to investigate fraud, or to respond to a valid governmental request.
6. Changes to this Privacy Policy
This Privacy Policy may be amended from time to time. Use of the information collected is subject to the Privacy Policy in effect at the time the information is used. Users are bound by any changes to the Privacy Policy when they use the services after notice of those changes has been provided.
7. Questions or concerns
If you have any questions or concerns about this Privacy Policy or your data, email us at support@vinci360.com.
8. Term
This Software License Agreement shall be valid for the duration for which the Software is subscribed to by the Client via the Marketplace.